whoson1st0
Aug 25, 02:58 PM
I had the same problem with their battery recall site. My PB s/n was valid but it said my battery was not.
I tried calling the apple support number provided but every time I pressed '5' to talk to someone about the battery issue, I would get disconnected.
Eventually I reached tech support (after a 30 minute wait, I assume because others were having the same problem as me and also calling tech support) and the analyst said the database of valid batteries was not yet complete and they were telling everyone to check back today (I have not checked yet).
What bothered me, of course, is why couldn't they post this information on the battery support page? Or put it on the message when you call apple support? Instead the message over the phone simply pointed users back to the website, which of course wasn't working, and thus I spent almost an hour wasting my time on something that apple knew wasn't working yet.
I mean sure, this entire incident wasn't the worst thing in the world, but it certainly doesn't raise my confidence in apple support or customer satisfaction.
I tried calling the apple support number provided but every time I pressed '5' to talk to someone about the battery issue, I would get disconnected.
Eventually I reached tech support (after a 30 minute wait, I assume because others were having the same problem as me and also calling tech support) and the analyst said the database of valid batteries was not yet complete and they were telling everyone to check back today (I have not checked yet).
What bothered me, of course, is why couldn't they post this information on the battery support page? Or put it on the message when you call apple support? Instead the message over the phone simply pointed users back to the website, which of course wasn't working, and thus I spent almost an hour wasting my time on something that apple knew wasn't working yet.
I mean sure, this entire incident wasn't the worst thing in the world, but it certainly doesn't raise my confidence in apple support or customer satisfaction.
itsmemuffins
Mar 22, 08:15 PM
'nuff said (http://www.engadget.com/2011/03/22/samsung-galaxy-tab-8-9-and-new-galaxy-tab-10-1-thinner-than-the/).
nuff said what?
Did you miss the bit where they say the software walkthrough is on the older device?
nuff said what?
Did you miss the bit where they say the software walkthrough is on the older device?
nagromme
Aug 25, 03:22 PM
It would be a shame to Apple toss aside its consistent record of having the industry's best support.
But it takes more than a few weeks of anonymous "uptick" to indicate such a dire turn of events.
Now, if such a thing did come to pass, I welcome every complaint and flame Apple can get: feedback is what gets them back on track.
And it's a shame about the discussion staff--seems like an odd move from where I'm standing.
But it takes more than a few weeks of anonymous "uptick" to indicate such a dire turn of events.
Now, if such a thing did come to pass, I welcome every complaint and flame Apple can get: feedback is what gets them back on track.
And it's a shame about the discussion staff--seems like an odd move from where I'm standing.
shk718
Apr 27, 08:52 AM
Your type of apathy in the long term will do more harm than good.
There is a big difference between voluntarily and involuntarily giving out personal information and that's what was at stake here.
Apple admitted error - it's ok - you can admit it might not have been in the best interest of consumers too. Apple won't come and take your iPhone away.
every time you turn on your cell phone you are "involuntarily" giving out information. My comment has noting to do with being indifferent - but rather - about being practical. we live in an age of hard drives and memory chips - any device with these things in it logs what has been done with it. We leave bread crumbs everywhere - it could be a photo taken on a traffic cam or a hair follicle left in a hotel room. We do not live in an age of privacy. we are extremely public and it will get even worse as time goes by. Being upset about a file with data listing cell towers and wifi routers on a cell phone is unrealistic. just my humble opinion.
There is a big difference between voluntarily and involuntarily giving out personal information and that's what was at stake here.
Apple admitted error - it's ok - you can admit it might not have been in the best interest of consumers too. Apple won't come and take your iPhone away.
every time you turn on your cell phone you are "involuntarily" giving out information. My comment has noting to do with being indifferent - but rather - about being practical. we live in an age of hard drives and memory chips - any device with these things in it logs what has been done with it. We leave bread crumbs everywhere - it could be a photo taken on a traffic cam or a hair follicle left in a hotel room. We do not live in an age of privacy. we are extremely public and it will get even worse as time goes by. Being upset about a file with data listing cell towers and wifi routers on a cell phone is unrealistic. just my humble opinion.
faroZ06
Apr 8, 12:36 AM
Sure there is a difference, but is it noticable? Is it worth the cost?
A Ferrari costs a lot more than a Ford Fiesta. It's better built and has a lot more power under the hood. But if all you're ever doing is driving at 20 mph, then it doesn't matter, the Fiesta has all the power you need and you'll save a pile of money. Now, you don't want to go rock bottom and buy a junker that might break down, but as long as it runs smoothly at 20 mph, any car will do the job.
You don't want ultra-cheap crappy cables that can develop loose connections or come poorly shielded, as that can cause dropouts. But neither do you need pure silver or oxygen-free shielding or whatever. Any HDMI cable will either fail outright or do the exact same job as any other for the given application.
Yeah, just get the cheapo HDMI cable. I'm not spending $50+ for some ripoff cable to play my H.264 lossy compressed "HD" videos.
I got two HDMI cables off eBay for $5 each :cool: and they're good.
I like Apple's approach on the iPad 2 vs my experience with the iPhone 4 - where I and 20+ of my closest friends packed the Reston Apple Store in order to see if we could score the iPhone 4 from that mornings delivery.
Can't you also get them from AT&T? Also, the Apple Store in Santa Monica never has a line for new iPhones or iPads for some reason. I guess they work fast?
A Ferrari costs a lot more than a Ford Fiesta. It's better built and has a lot more power under the hood. But if all you're ever doing is driving at 20 mph, then it doesn't matter, the Fiesta has all the power you need and you'll save a pile of money. Now, you don't want to go rock bottom and buy a junker that might break down, but as long as it runs smoothly at 20 mph, any car will do the job.
You don't want ultra-cheap crappy cables that can develop loose connections or come poorly shielded, as that can cause dropouts. But neither do you need pure silver or oxygen-free shielding or whatever. Any HDMI cable will either fail outright or do the exact same job as any other for the given application.
Yeah, just get the cheapo HDMI cable. I'm not spending $50+ for some ripoff cable to play my H.264 lossy compressed "HD" videos.
I got two HDMI cables off eBay for $5 each :cool: and they're good.
I like Apple's approach on the iPad 2 vs my experience with the iPhone 4 - where I and 20+ of my closest friends packed the Reston Apple Store in order to see if we could score the iPhone 4 from that mornings delivery.
Can't you also get them from AT&T? Also, the Apple Store in Santa Monica never has a line for new iPhones or iPads for some reason. I guess they work fast?
Rodimus Prime
Feb 28, 09:12 PM
Very sorry.
I have dyslexia, so I read sentences in my head, not words. When the words fit, my brain just makes that model of what it thinks the text said.
Sorry for getting mad. :o
I have dyslexia as well. Word of advise. When ever something gets you all mad like that always and I repeat ALWAYS re read it a few times before posting. I have caught myself a few times. Not that it always works.
I was about to say something but saw another posted did.
what it does show is that the brain is wired a certain way. I personally believe homosexallity is both a choice and genetic.
We all fall on a scale that goes from complete homosexaul to straight. Now majority of people are much closer to the straight side and all clustered over there. Then people who are spread out across the all the way to the other end. I do not know how many fall in the bi range compared to complete homosexual cluster.
What this means is some people are much more predisposed to be homosexual than others.
I will repeat there is nothing wrong with it and I have said before they should have the right be married. We have little control over who we are attracted to. We can over ride it somewhat but only to a point. Mostly it feel we take the predisposition and induld it and we go that way.
I have dyslexia, so I read sentences in my head, not words. When the words fit, my brain just makes that model of what it thinks the text said.
Sorry for getting mad. :o
I have dyslexia as well. Word of advise. When ever something gets you all mad like that always and I repeat ALWAYS re read it a few times before posting. I have caught myself a few times. Not that it always works.
I was about to say something but saw another posted did.
what it does show is that the brain is wired a certain way. I personally believe homosexallity is both a choice and genetic.
We all fall on a scale that goes from complete homosexaul to straight. Now majority of people are much closer to the straight side and all clustered over there. Then people who are spread out across the all the way to the other end. I do not know how many fall in the bi range compared to complete homosexual cluster.
What this means is some people are much more predisposed to be homosexual than others.
I will repeat there is nothing wrong with it and I have said before they should have the right be married. We have little control over who we are attracted to. We can over ride it somewhat but only to a point. Mostly it feel we take the predisposition and induld it and we go that way.
Blue Velvet
Mar 22, 08:15 AM
How many of those in the first list have the capability of fielding an airforce?
Precisely. The UN mandate is to enforce a no-fly zone, amongst other things, tasks that are particularly suited for certain nations. I'm no gung-ho supporter of this action in Libya, but it strikes me as similar to Bosnia, with the real political pressure coming particularly from France for very real reasons.
Expect the overt US involvement to rapidly scale back soon.
Funny also that we heard a DAMN THING from the media regarding the fact that ONLY CONGRESS can declare war.
Did Ronald Reagan get a go-ahead from Congress in 1986 for attacking Libya?
Precisely. The UN mandate is to enforce a no-fly zone, amongst other things, tasks that are particularly suited for certain nations. I'm no gung-ho supporter of this action in Libya, but it strikes me as similar to Bosnia, with the real political pressure coming particularly from France for very real reasons.
Expect the overt US involvement to rapidly scale back soon.
Funny also that we heard a DAMN THING from the media regarding the fact that ONLY CONGRESS can declare war.
Did Ronald Reagan get a go-ahead from Congress in 1986 for attacking Libya?
xStep
Apr 10, 11:35 PM
Everyone is pretty worried about this new overhaul because the guy who botched iMovie is the guy now in charge of FCP.
Uh, iMovie was botched?
Uh, iMovie was botched?
rickvanr
Apr 10, 09:21 PM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8F190 Safari/6533.18.5)
Wayne Gretzky.
Wayne Gretzky.
11thIndian
Apr 9, 10:07 PM
Uh, except I said "lots of professionals" and then you claimed I meant "professionals that I know" and then you acknowledged that it's not just professionals that I know.
Yes, I agreed there are professionals, but not LOTS of professionals. You don't know, cause... you don't know them, and neither do I. So these "lots" outside of your field of view may or may not be looking to switch. You see the difference, yes?
Yes, I agreed there are professionals, but not LOTS of professionals. You don't know, cause... you don't know them, and neither do I. So these "lots" outside of your field of view may or may not be looking to switch. You see the difference, yes?
VanMac
Aug 11, 10:26 AM
I say it everytime they talk about this..... I'll buy one.....just go ahead and release it already
obeygiant
Apr 27, 09:18 AM
His middle name is Hussein?!!?!? OMG!
He could have released this years ago.
He could have released this years ago.
leekohler
Apr 28, 05:44 PM
all want to know is was why it always has to go to name calling..be it..wacko christians, teabaggers or racists conservatives..it seems like every thread any of the liberals on the forum posts always goes to calling names at whatever group it is that they have a problem with today.
Well, you tell me what we're supposed to call people who do things like this? Sane, sensible people? They aren't. I for one am not going to treat a bunch of idiots in tin foil hats like they're respectable. Same goes for people who wish to deny me rights. I'm sorry, they have not earned my respect.
Well, you tell me what we're supposed to call people who do things like this? Sane, sensible people? They aren't. I for one am not going to treat a bunch of idiots in tin foil hats like they're respectable. Same goes for people who wish to deny me rights. I'm sorry, they have not earned my respect.
andiwm2003
Apr 25, 02:50 PM
But that's different from APPLE "EXPLOITING" you, isn't it? Perhaps a dictionary reference will help you "understand it"?
Verb 1. exploit - use or manipulate to one's advantage;
http://www.thefreedictionary.com/exploit
So, pray tell, what's Apple's advantage over you here?
Where did I say Apple is exploiting me?:confused:
Apple did a shoddy programming job by not encrypting the data. Thaty is why Apple is under pressure by the various govenments and rightfully so. Nobody says Apple is using this data in a malicious way. (aside of this lawsuit but that is only here in the USA and stupid and greed driven by lawyers and totally besides the real issue)
Verb 1. exploit - use or manipulate to one's advantage;
http://www.thefreedictionary.com/exploit
So, pray tell, what's Apple's advantage over you here?
Where did I say Apple is exploiting me?:confused:
Apple did a shoddy programming job by not encrypting the data. Thaty is why Apple is under pressure by the various govenments and rightfully so. Nobody says Apple is using this data in a malicious way. (aside of this lawsuit but that is only here in the USA and stupid and greed driven by lawyers and totally besides the real issue)
Abstract
Aug 12, 01:35 AM
What OS will the iPhone be running? :confused:
Mac OS Kitten.
Mac OS Kitten.
emotion
Jul 20, 09:05 AM
Where you are going to see the difference is when you multi-task.
For Example: Burn a Blueray disk, render a FinalCut Pro movie, download your digital camera RAW files into Adobe Lightroom and run a batch, and watch your favorite movie from the iTunes Movie Store all without a single hiccup.
You're going to run into the hard disk being the bottle neck then. In principle though I agree with you.
For Example: Burn a Blueray disk, render a FinalCut Pro movie, download your digital camera RAW files into Adobe Lightroom and run a batch, and watch your favorite movie from the iTunes Movie Store all without a single hiccup.
You're going to run into the hard disk being the bottle neck then. In principle though I agree with you.
Richardthe4th
Apr 10, 02:28 PM
reading this tread is so much fun. this actually is like film, all about emotions; dripping out of it. the next version of fcp will be a disappointment compared to this. waiting... :D
ready2switch
Sep 19, 09:32 AM
It gets annoying. Why? Because it's true and most people don't want to admit it.
In a few cases here and there, the extra processor power/speed is going to help. But for a majority of people buying a MacBook, they're not going to be burning home-made DVD's, doing intense Music compositions, or using it for hard-core gaming. They're going to SURF and WRITE.
As for the "resale" value, again, most people who are buying a used MacBook are NOT going to ask "is it a Merom?" They're going to ask how nice the case is, how much use it's gotten, and how much it is, and that's it.
Everybody likes to play "ooo, I'm the hard-core computing whiz and I need the BEST out there", but I bet you if you took an honest poll out there of everyone who's answered this thread, you'd find at least 75% these Apple fans have no need for for the extra speed, they just want it because it's "cool" and "fast" and it's the latest thing out there.
62% of all statistics are made up to add false weight to the speaker's argument.
:eek:
Unless you have conducted or can site a scientific study calculating exactly how mac users USE their apple machine, stop calling other people annoying and claiming to know exactly how overpowered these systems are for "most" of the users.
In a few cases here and there, the extra processor power/speed is going to help. But for a majority of people buying a MacBook, they're not going to be burning home-made DVD's, doing intense Music compositions, or using it for hard-core gaming. They're going to SURF and WRITE.
As for the "resale" value, again, most people who are buying a used MacBook are NOT going to ask "is it a Merom?" They're going to ask how nice the case is, how much use it's gotten, and how much it is, and that's it.
Everybody likes to play "ooo, I'm the hard-core computing whiz and I need the BEST out there", but I bet you if you took an honest poll out there of everyone who's answered this thread, you'd find at least 75% these Apple fans have no need for for the extra speed, they just want it because it's "cool" and "fast" and it's the latest thing out there.
62% of all statistics are made up to add false weight to the speaker's argument.
:eek:
Unless you have conducted or can site a scientific study calculating exactly how mac users USE their apple machine, stop calling other people annoying and claiming to know exactly how overpowered these systems are for "most" of the users.
Reach9
Apr 11, 04:11 PM
Perhaps solely in the phone part of the equation. Here's the newsflash: the "smart" part of "smartphone" encompasses much more than a voice-driven contact list and actual phone calls.
The iOS ecosystem completely destroys Android, no matter how many widgets you're able to install.
You're right, but here's where i think is the difference. Browsing the Internet, Calendar, Checking Mail, Listening to songs, Texting, Multitasking, Notifications, Cut-Copy-Paste, ability to open and use Office files, Navigation system, basic tools like Currency converters, To-Do lists etc. These are what i believe encompasses in a "smartphone", and here's the newsflash: Android OS meets them perfectly.
I'm not talking about widgets, customization, dynamic wallapers etc
The iPhone was late on MMS, Multitasking, Cut-Copy-Paste, and now it's going to be a notification system. Plus, browsing the internet, checking mail and practically everything is much better on a bigger screen.
I feel the App Store is just an added feature, and that's why i'd get an iPod Touch for.
Imagine your iPhone without the App store and all the apps you downloaded from it. Now imagine the HTC EVO without the Android app store. Which is the better smartphone? It's pretty obvious if you ask me.
Android OS already has the "smartphone" features down, and they're just working on the bonus features such as the Android App Store.
iOS on the other hand is catching up to these "smartphone" features. My old Nokia E63 had a better notification system than the iPhone, and that's pathetic.
The iOS ecosystem completely destroys Android, no matter how many widgets you're able to install.
You're right, but here's where i think is the difference. Browsing the Internet, Calendar, Checking Mail, Listening to songs, Texting, Multitasking, Notifications, Cut-Copy-Paste, ability to open and use Office files, Navigation system, basic tools like Currency converters, To-Do lists etc. These are what i believe encompasses in a "smartphone", and here's the newsflash: Android OS meets them perfectly.
I'm not talking about widgets, customization, dynamic wallapers etc
The iPhone was late on MMS, Multitasking, Cut-Copy-Paste, and now it's going to be a notification system. Plus, browsing the internet, checking mail and practically everything is much better on a bigger screen.
I feel the App Store is just an added feature, and that's why i'd get an iPod Touch for.
Imagine your iPhone without the App store and all the apps you downloaded from it. Now imagine the HTC EVO without the Android app store. Which is the better smartphone? It's pretty obvious if you ask me.
Android OS already has the "smartphone" features down, and they're just working on the bonus features such as the Android App Store.
iOS on the other hand is catching up to these "smartphone" features. My old Nokia E63 had a better notification system than the iPhone, and that's pathetic.
epitaphic
Aug 20, 08:07 AM
Not every professional is going to need more than 4 cores let alone be willing to pay for it. I think the more processors, the more specialized the computer is going to become.
This is precisely the transition we've been seeing for some time, becoming more and more apparent every 6 months. Computers are no longer general purpose machines. It's already happened to consumers: machines today are way more than what's needed for web and email. For prosumers, its just about right, for gamers, you can never have enough single core + GPU power.
I think its fair to say to that the Mac Pro is in a way too specialized already. If you look at it's server RAM for example, which group of professionals benefits from its strengths? How many professionals will actually be able to get close to using all four cores during their normal workflow?
The way i see it, there are about 8 mainstream lines of professionals:
- 3D Artists
- Coders
- Graphic Designers
- IT
- Multimedia Artists
- Musicians
- Photographers
- Video Editors
Who can fully utilize 4 cores right now? I'd say possibly 3D Artists, Musicians(quad G5 only), and IT.
Sure everyone else will probably get a 15% kick in performance in some apps but for the most part, 4 core Mac Pro is not going to make your apps run any faster (it does give the machine more headroom for ample multitasking though). Of course at the moment there is only a 4 core Mac Pro so it's a bit academic to discuss the fact that a 2 core Mac Pro would be just as productive and much more cost effective. However, as most of you probably already know, there are good chances of an 8 core Mac Pro in January.
Sidenote: This sort of update (new machine in August, new machine following January) is not new. It happened in 2002-2003 resulting in the top of the line machine introduced in August to drop 40% in price in January.
So the interesting thing to speculate now is, if most of us have a hard time utilizing a quad to its full potential, what would an 8 core do for you? I know its not cost effective for apple at the moment, but in the future I suspect we'll be seeing 4-8 lines of professional macs.
This is precisely the transition we've been seeing for some time, becoming more and more apparent every 6 months. Computers are no longer general purpose machines. It's already happened to consumers: machines today are way more than what's needed for web and email. For prosumers, its just about right, for gamers, you can never have enough single core + GPU power.
I think its fair to say to that the Mac Pro is in a way too specialized already. If you look at it's server RAM for example, which group of professionals benefits from its strengths? How many professionals will actually be able to get close to using all four cores during their normal workflow?
The way i see it, there are about 8 mainstream lines of professionals:
- 3D Artists
- Coders
- Graphic Designers
- IT
- Multimedia Artists
- Musicians
- Photographers
- Video Editors
Who can fully utilize 4 cores right now? I'd say possibly 3D Artists, Musicians(quad G5 only), and IT.
Sure everyone else will probably get a 15% kick in performance in some apps but for the most part, 4 core Mac Pro is not going to make your apps run any faster (it does give the machine more headroom for ample multitasking though). Of course at the moment there is only a 4 core Mac Pro so it's a bit academic to discuss the fact that a 2 core Mac Pro would be just as productive and much more cost effective. However, as most of you probably already know, there are good chances of an 8 core Mac Pro in January.
Sidenote: This sort of update (new machine in August, new machine following January) is not new. It happened in 2002-2003 resulting in the top of the line machine introduced in August to drop 40% in price in January.
So the interesting thing to speculate now is, if most of us have a hard time utilizing a quad to its full potential, what would an 8 core do for you? I know its not cost effective for apple at the moment, but in the future I suspect we'll be seeing 4-8 lines of professional macs.
sockgap
Jul 14, 04:58 PM
It would help cooling to put the power supply on the top.
This is why newer energy efficient refridgerators put the compressor on the top.
This is why newer energy efficient refridgerators put the compressor on the top.
gerrycurl
Jul 14, 06:00 PM
the question still remains--will the powermacs be able to use standard, off the shelf, pc video cards?
i know that you couldn't do so in the power architecture due to the bios irregularities. now that they're using efi, does this still mean we have to buy mac based cards? because that's really the question nobody seems to ask and nobody seems to have an answer for.
what this new mac workstation will mean is the chance to upgrade your macs based on commodity parts. no more mac tax for hardware. i remember when the radeon 9700 was king, the price was around $299 for pc version and $399 for mac version.
think about this, the ability to upgrade processor, video card, and sound card without having to pay the apple tax.
that's what it really comes down to. the speculative "good" version of the mac pro has a so-so video card, but it's not really worth the $600 more just to get a 1800, i'd rather just get the 1600 and upgrade on my own.
oh, btw, i did some of my own investigations and found this site:
http://www.nvidia.com/object/7_series_techspecs.html
which may mean that the standard cards are compatible with mac os x now.
i know that you couldn't do so in the power architecture due to the bios irregularities. now that they're using efi, does this still mean we have to buy mac based cards? because that's really the question nobody seems to ask and nobody seems to have an answer for.
what this new mac workstation will mean is the chance to upgrade your macs based on commodity parts. no more mac tax for hardware. i remember when the radeon 9700 was king, the price was around $299 for pc version and $399 for mac version.
think about this, the ability to upgrade processor, video card, and sound card without having to pay the apple tax.
that's what it really comes down to. the speculative "good" version of the mac pro has a so-so video card, but it's not really worth the $600 more just to get a 1800, i'd rather just get the 1600 and upgrade on my own.
oh, btw, i did some of my own investigations and found this site:
http://www.nvidia.com/object/7_series_techspecs.html
which may mean that the standard cards are compatible with mac os x now.
Tussen69
Aug 6, 09:39 AM
If you look at the banner pictures from WWDC 2006 you can see that the PowerMac / Mac Pro still lookes the same ...
Does this mean that the Mac Pro will look like the PowerMac or that there wont be any release of Mac Pro at the WWDC 2006 ... ?
Does this mean that the Mac Pro will look like the PowerMac or that there wont be any release of Mac Pro at the WWDC 2006 ... ?
Lord Blackadder
Apr 28, 04:17 PM
If liberals would stop 'crying wolf' ('claiming racism') at every corner, we might actually take them seriously and help out when there's actual evidence.
I couldn't disagree more. Conservatives have already proven that they are willing to either turn a blind eye to or even support such lunatic accusations against anybody so long as it might damage or distract their political opponent. They don't care how far-fetched or personal the attacks are, as long as it creates some useful political capital.
I couldn't disagree more. Conservatives have already proven that they are willing to either turn a blind eye to or even support such lunatic accusations against anybody so long as it might damage or distract their political opponent. They don't care how far-fetched or personal the attacks are, as long as it creates some useful political capital.
